Privacy Policy & Communications

At Go Auto Freight LLC (“Go Auto Freight,” “we,” “us,” or “our”), we are committed to respecting your privacy and protecting the personal information you share with us.

This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, request a car shipping quote, submit a contact form, or communicate with our logistics team.

Go Auto Freight collects information reasonably necessary to arrange transportation services, including:

• Contact Details: First and last name, email address, phone number, physical pickup and delivery addresses.
• Shipment Information: Vehicle year, make, model, VIN, vehicle condition (operable/inoperable), freight dimensions, weights, and special handling instructions.
• Transactional Data: Payment details, booking confirmations, invoices, and communication history.
• Technical Data: IP address, browser type, device information, and website usage statistics via standard security logs.

We use your information exclusively to:

• Provide accurate vehicle transport quotes and process booking requests;
• Coordinate pickup, transit, and delivery with authorized motor carriers;
• Send order confirmations, status updates, invoices, and logistics support;
• Comply with federal transportation brokerage recordkeeping requirements;
• Protect against fraud, unauthorized transactions, and security risks.

As a licensed transportation broker, Go Auto Freight shares necessary shipment details (such as pickup/delivery locations, vehicle information, and contact phone numbers) with the independent, authorized motor carrier selected to physically transport your vehicle.

We do not sell, lease, or trade your personal data to external marketing companies.

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse.

Transaction records are retained in compliance with federal transportation regulations (49 C.F.R. Part 371) and legitimate business auditing requirements.

If you have questions regarding this Privacy Policy, wish to update your contact details, or request to opt out of communications, please reach out to us: